How it works
How video testimonials become ad creatives
After a purchase or a visit the customer records a video testimonial in the phone browser and receives a code for the submitted video and consent. You receive an ad creative for Reels, Shorts, TikTok, Meta Ads, and your page. Publication starts with your approval.
A link after the purchase or visit
The invite can go out automatically after a completed order in WooCommerce. For an in-person service you send the same link by email or SMS, or show it after the visit.
The request goes to the customer you ask. Zaply does not pick people by the tone of the review and does not hide a recording because it is critical.
A video testimonial and a discount code
The page opens on the phone. There is no Zaply app and no extra account. The customer records about 20 seconds (15 to 60) or uploads an MP4 or MOV file.
Before recording they accept the terms and choose a scope: ads and social, or social only. The code you set can go out as soon as the file is sent, or only after you approve it.
Three formats after you approve
Editing trims pauses and adds captions and your logo. You keep the original plus 9:16, 16:9, and 4:5 files. Nothing goes to an ad, a Reel, or your page until you keep that recording.
The code is for the submitted video and consent, on the shop's terms.
Caption correction is available for every store. The video is reprocessed after you save the draft and select “Render saved captions”; saving a draft alone does not change the video. It corrects words while preserving audio and editing in supported videos. It uses no generations, but render limits apply. See the FAQ for instructions and limitations.